{"id":4132,"date":"2010-04-29T07:35:07","date_gmt":"2010-04-29T14:35:07","guid":{"rendered":"https:\/\/svapm.org\/?p=4132"},"modified":"2010-04-29T07:35:07","modified_gmt":"2010-04-29T14:35:07","slug":"building-credibility-and-trust","status":"publish","type":"post","link":"https:\/\/svapm.org\/?p=4132","title":{"rendered":"Building Credibility and Trust"},"content":{"rendered":"

\"\"<\/a>In Tuesday\u2019s blog, I wrote about creating your role based on feedback from key stakeholders and progressively evolving it to maximize your business impact.<\/p>\n

So, you have taken the time to listen to the stakeholders.\u00a0 What next?\u00a0 The stakeholders will be looking at you to follow through on this feedback.\u00a0 You need to start establishing your credibility.\u00a0 You have to demonstrate that you can be trusted to get the job done and deliver the goods.\u00a0\u00a0 And, you need to do this in a way that builds your credibility and improves trust.<\/p>\n

Here are some tips for building your credibility and trust:<\/p>\n

1. Learn well, learn quickly<\/strong><\/p>\n

When we change jobs, there is a tremendous amount to learn.\u00a0 Everyone around us is very busy.\u00a0 We need to produce results quickly\u2026 without taking up the time of everyone around us to \u2018show us the ropes\u2019.\u00a0 We need to demonstrate our capacity for learning and being able to contribute meaningfully to our team as quickly possible.\u00a0 How is this tied to trust?\u00a0 Very simply, you can be trusted to accelerate your learning curve.\u00a0 The company has placed a bet on you by hiring you into the role.\u00a0 The first test is the learning curve.<\/p>\n

2. Offer to help and then follow through<\/strong><\/p>\n

For example, someone in your peer team may be experiencing challenges in hiring.\u00a0 You may know of some good candidates.\u00a0 Pass this information along.\u00a0 You have immediately added some value and deposited some coins in your trust-bank.\u00a0<\/p>\n

3. Be accountable<\/strong><\/p>\n

If you are responsible for doing something, follow through.\u00a0 It is as simple as that.\u00a0 If you say that you will send someone an email or introduce them to someone, follow through.\u00a0 It is amazing how many people say they will do something and not follow through.\u00a0 It is easy to forget.\u00a0 And guess what happens?\u00a0 You lose credibility and trust. By consistently following through (all through your career \u2013 but, especially in the early stages of starting a new job), you build trust.\u00a0 <\/strong><\/p>\n

4. Draw on your previous experiences to help solve problems<\/strong><\/p>\n

Each team has a myriad of problems and issues that need to be addressed.\u00a0 The fact that you are new to the team means you can see things differently.\u00a0 This new perspective is often the catalyst to address long standing problems.\u00a0 Figure out which set of problems you can help address. Do not go into this on your own, and try to \u2018clean up the mess\u2019 that exists.\u00a0 Use this opportunity to build bridges and come up with a joint plan.\u00a0 You will build credibility by addressing the problem, and more importantly you will build trust because you brought your team into the problem solving process.<\/p>\n

5. Be emotionally tuned in & Patient<\/strong><\/p>\n

Not all your conversations with the stakeholders will go well.\u00a0 Some may not want to deal with you.\u00a0 Others may be thrilled to meet you and easy to win over.\u00a0 The fact is you will meet a spectrum of individuals, and any one of them could be having a bad day and be turned off by your presence.\u00a0 To win trust, you need to be emotionally tuned into the situation at hand.\u00a0 You can\u2019t go into a discussion \u2018with an agenda to build trust or build a relationship\u2019.\u00a0 These things take time, and if your instincts are telling you something off, then close the discussion and try again later.<\/p>\n

I\u2019ve used these tips in settling into my current job.\u00a0 I am sure many of you have your own tips for building trust and it would be great if you can share them!<\/p>\n","protected":false},"excerpt":{"rendered":"

In Tuesday\u2019s blog, I wrote about creating your role based on feedback from key stakeholders and progressively evolving it to […]<\/p>\n","protected":false},"author":1494,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"give_campaign_id":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4132","post","type-post","status-publish","format-standard","hentry","category-miscellaneous"],"aioseo_notices":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/posts\/4132","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/users\/1494"}],"replies":[{"embeddable":true,"href":"https:\/\/svapm.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4132"}],"version-history":[{"count":0,"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/posts\/4132\/revisions"}],"wp:attachment":[{"href":"https:\/\/svapm.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4132"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/svapm.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4132"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/svapm.org\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4132"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}