{"id":2008,"date":"2009-04-14T01:00:25","date_gmt":"2009-04-14T08:00:25","guid":{"rendered":"https:\/\/svapm.org\/?p=2008"},"modified":"2019-08-07T14:31:46","modified_gmt":"2019-08-07T21:31:46","slug":"change-leadership-and-trust","status":"publish","type":"post","link":"https:\/\/svapm.org\/?p=2008","title":{"rendered":"Change Leadership and Trust"},"content":{"rendered":"

Yesterday I covered 3 points for change leadership and project management:<\/p>\n

1.\u00a0\u00a0\u00a0\u00a0\u00a0 You implement change everyday in your role as a project manager<\/p>\n

2.\u00a0\u00a0\u00a0\u00a0\u00a0 You are in a leadership role<\/p>\n

3.\u00a0\u00a0\u00a0\u00a0\u00a0 Major change requires strong leadership, starting with SEEING the “new” END<\/p>\n

SEEING the “new” END becomes the VISION of what you and your team will be working to achieve.\u00a0 This is defined in detail with a good change management process. The vision should be aligned with goals of the project sponsor and customer.\u00a0 Having a clear, succinct statement that can be communicated to all involved addresses the uncertainty that people experience with change.<\/p>\n

The change also defines what tasks will be stopped.\u00a0 For those efforts that will not be continued, acknowledge the effort and successes that have been achieved.\u00a0 Be empathetic towards those who will be moving on to other efforts.<\/p>\n

\"Microsoft<\/a>
Microsoft Research Social Computing 2008 <\/figcaption><\/figure>\n

For the team to work to believe in the new END, they need also need to TRUST you.\u00a0 You may already have earned that trust previously, which makes the situation a bit easier.\u00a0 To continue keeping their trust, have a communication plan.<\/p>\n

The communication plan should include who is communicating what to who and when.\u00a0 Make the communication reliable <\/em>and regular <\/em>(possibly weekly in the beginning).\u00a0 Include what you know and what you don’t know – even if you don’t have all the details; say something<\/em>.\u00a0 When there is an information gap, most people imagine all kinds of worse case scenarios which can increase the team’s anxiety.\u00a0 When there is less of a gap, there is less creativity, and less anxiety.<\/p>\n

Provide a context <\/em>for the change – is the change needed to reduce risk?\u00a0 To reduce costs or shorten the schedule?<\/p>\n

Having a rough timeline <\/em>on what will change and when something will be known is also useful.\u00a0 With a timeline, you are setting expectations on when additional details will be available.\u00a0 The team will then focus more on the future, rather than wallowing in the present. Work on minimizing the surprises, since surprises break down trust and can build resentment.<\/p>\n

Communicate with passion <\/strong>and conviction <\/strong>so that the vision of the future can connect the mind and hearts of the team. Building trust to those you lead by being reliable, truthful, caring, and competent.<\/p>\n

The key point for today: Communicate <\/strong>with care <\/strong>and conviction <\/strong>during times of uncertainty in order to build trust <\/strong>between you and your team.<\/p>\n

Do you remember examples of this type of leadership behavior during a particularly difficult time?\u00a0 If not, do you think these type of actions would have helped make the change less stressful?<\/p>\n","protected":false},"excerpt":{"rendered":"

Yesterday I covered 3 points for change leadership and project management: 1.\u00a0\u00a0\u00a0\u00a0\u00a0 You implement change everyday in your role as […]<\/p>\n","protected":false},"author":1481,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"give_campaign_id":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[2,6],"tags":[567,64,79,80],"class_list":["post-2008","post","type-post","status-publish","format-standard","hentry","category-leadership","category-communications","tag-behavior","tag-communication","tag-trust","tag-vision"],"aioseo_notices":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/posts\/2008","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/users\/1481"}],"replies":[{"embeddable":true,"href":"https:\/\/svapm.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2008"}],"version-history":[{"count":1,"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/posts\/2008\/revisions"}],"predecessor-version":[{"id":14215,"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/posts\/2008\/revisions\/14215"}],"wp:attachment":[{"href":"https:\/\/svapm.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2008"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/svapm.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2008"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/svapm.org\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2008"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}