{"id":195,"date":"2007-02-12T16:54:59","date_gmt":"2007-02-12T16:54:59","guid":{"rendered":"https:\/\/svapm.org\/?p=195"},"modified":"2019-08-07T14:39:51","modified_gmt":"2019-08-07T21:39:51","slug":"lesson-learned-but","status":"publish","type":"post","link":"https:\/\/svapm.org\/?p=195","title":{"rendered":"Lesson Learned, but&#8230;"},"content":{"rendered":"<p>I loved Kimberly&#8217;s blog entry of Jan 14.\u00a0 Why <em>do<\/em> we keep making the same mistakes on every project?\u00a0 Why <em>is<\/em> it that we can write the &#8220;lessons learned&#8221; even before the project has begun?<!--more--><\/p>\n<p>The Lessons Learned list is familiar:\u00a0 key process components were missing, requirements were unclear, too many requirements changed, requirements were changed or added too late, the change control process was circumvented, issues didn&#8217;t get resolved quickly enough.<\/p>\n<p>Each of these has a mitigation strategy that could prevent it from happening next time, and I&#8217;m sure they&#8217;re all part of Kimberly&#8217;s training course as they&#8217;re part of mine.<\/p>\n<p>But I have some lessons learned from my past that are a little tougher, a little touchier, because they speak to an organizational root problem, as Paul suggested in his Jan 17 comment.\u00a0<\/p>\n<p>\u00a0I know that one of the basic PM rules is that you have to expect that the task is &#8220;reasonable and rational&#8221;, but let&#8217;s explore anyway, because there&#8217;s &#8220;reasonable and rational&#8221; and then there&#8217;s <em>reality<\/em>.<\/p>\n<p>Here is one post mortem &#8220;lesson learned&#8221; from a past project: <strong>Project began with too few resources.\u00a0 <\/strong>\u00a0<\/p>\n<p>Here&#8217;s the back story:<\/p>\n<p>Another project hadn&#8217;t yet finished (it was woefully behind schedule), and the new project was bid assuming those resources.\u00a0 The assumptions given by Engineering for their cost\/schedule estimate included this risk, but: what do you do?\u00a0 It was felt at the time that hiring new engineers or even contractors was not possible because you bid the experience of a specific team.\u00a0 An ISV (independent software vendor) would possibly delay the project start. But in a contract\/bid situation where the customer is expecting you to meet your committed delivery date and doesn&#8217;t care about another&#8217;s project, delaying the start is rarely an option: even though a slip in the schedule is inevitable.<\/p>\n<p>Other issues:\u00a0 If the customer knew that the project was in trouble this early, the project might have been terminated.\u00a0 But the customer <em>should<\/em> have known because spending on the contract was visible to them.<\/p>\n<p>The General Manager did not have a project management background.\u00a0 He didn&#8217;t want to hear about something that was going to affect the project in a year or two.\u00a0 He couldn&#8217;t believe that &#8220;someone could anticipate that a lack of developers now is really going to affect an end date that&#8217;s 2 years from now&#8221;.\u00a0 He called it a CYA strategy.<\/p>\n<p>What would you have done?\u00a0 Has anyone else had this experience?\u00a0 Anyone have another tough lesson learned?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I loved Kimberly&#8217;s blog entry of Jan 14.\u00a0 Why do we keep making the same mistakes on every project?\u00a0 Why 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