{"id":1425,"date":"2008-12-04T20:19:01","date_gmt":"2008-12-05T03:19:01","guid":{"rendered":"https:\/\/svapm.org\/2008\/12\/04\/accidental-project-manager-part-5\/"},"modified":"2019-08-07T14:33:07","modified_gmt":"2019-08-07T21:33:07","slug":"accidental-project-manager-part-5","status":"publish","type":"post","link":"https:\/\/svapm.org\/?p=1425","title":{"rendered":"Accidental Project Manager Part 5"},"content":{"rendered":"<blockquote><p>Accidental Project Manager Series<br \/>\n<a href=\"https:\/\/svapm.org\/2008\/11\/30\/accidential-project-manager-part-1\/\">Part 1<\/a> \/ <a href=\"https:\/\/svapm.org\/2008\/12\/01\/accidential-project-manager-part-2\/\">Part 2<\/a> \/ <a href=\"https:\/\/svapm.org\/2008\/12\/02\/accidental-project-manager-part-3\/\">Part 3<\/a> \/ <a href=\"https:\/\/svapm.org\/2008\/12\/03\/accidental-project-manager-part-4\/\">Part 4<\/a> \/ <a href=\"https:\/\/svapm.org\/2008\/12\/04\/accidental-project-manager-part-5\/\">Part 5<\/a> \/ <a href=\"https:\/\/svapm.org\/2008\/12\/06\/accidental-project-manager-part-6\/\">Part 6<\/a><\/p><\/blockquote>\n<p>Part 4 of the Accidental Project Manger series talked about accelerating project success by managing all the global stakeholders.<br \/>\n<img decoding=\"async\" height=\"89\" alt=\"Project Management Team Communications\" src=\"https:\/\/svapm.org\/wp-content\/uploads\/2008\/12\/team.thumbnail.png\" \/>Another issue you need to manage is project communication. You now have the business case in hand (from Part 3), and you understand how your project stakeholders stand relative to the key project drivers in the business case (Part 4).\u00a0 Congratulations are in order as you are ahead of most of your peers who focus only on managing project task execution. That focus on execution only is wrong.<br \/>\nIt&#8217;s easy for communication issues to be a project trouble spot so let&#8217;s first define what communication is. Communication forms can either be oral, written or non-verbal.\u00a0 For all three forms, the process is the same: we interpret information from our project environment.<\/p>\n<p>This occurs on several levels of communication:<\/p>\n<ul>\n<li>Intrapersonal; Existing or occurring within the individual self or mind. You heard the phrase &#8211; what were you thinking!<\/li>\n<li>Interpersonal; occurring among or involving several people. You know that people can walk out of the room and all recall something different!<\/li>\n<li>Group and organizational: how people communicate within an organizational context. We increase the formality of our communication when we communicate across departmental lines. There is also strained communication when there are wars going on!<\/li>\n<\/ul>\n<p><!--more-->I may just say hello to a technical lead but there is an awful lot of chatter on the communication airwaves going on.\u00a0 There are key ways too cut through the chatter.<\/p>\n<p><strong>Adapt your style when you talk outside your team.<\/strong><\/p>\n<ul>\n<li>Increase your formality and level of written documentation.<\/li>\n<li>When you are a project manager, a project office doesn&#8217;t want creativity.\u00a0 They want you to conform. After you prove competence and they trust you, then you can suggest creative process improvements.<\/li>\n<li>A project office, sponsor or customer expects you to balance the competing demands.\u00a0 You just need to communicate to them risks against that plan.<\/li>\n<\/ul>\n<p><strong>Adapt communication when you talk to your project team<\/strong><\/p>\n<ul>\n<li>This is interpersonal communication.\u00a0 Clarity and consistency is your key to success here. I was fortunate to work at Tandem Computer.\u00a0 Tandem had a clear culture of quality so it had a clear priorities from corporate down to the project teams.\u00a0 That made it safe for us to move quickly. Not all cultures have this clear sense of direction and so it is up to request the priorities from your senior management and consistently communicate to keep you from having team conflicts.<\/li>\n<\/ul>\n<p><strong>Success Factor<\/strong><\/p>\n<p>Summarize all this information in a project communication plan &#8211; this identifies people with an interest in the project.\u00a0 Document how you going to communicate with the program office, and the project team.<\/p>\n<p><strong>Acceleration Factor<\/strong><\/p>\n<p>You need to communicate project status but to make it relevant you need to add the &#8220;so what factor&#8221;\u00e2\u20ac\u201c why is this important to them. Talk in terms of value you drive. You might want to structure your project communication plan in this way.\u00a0\u00a0 This is really developing a project management style that can get you great results, project after project.<\/p>\n<p>See Part 6 for another strategy to improve your project performance.<\/p>\n<p>Rosemary Hossenlopp, MBA PMP \u00a9 2008 All Rights Reserved<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Accidental Project Manager Series Part 1 \/ Part 2 \/ Part 3 \/ Part 4 \/ Part 5 \/ Part [&hellip;]<\/p>\n","protected":false},"author":113,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"give_campaign_id":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[2,6,1],"tags":[499,275],"class_list":["post-1425","post","type-post","status-publish","format-standard","hentry","category-leadership","category-communications","category-miscellaneous","tag-project-management-communications","tag-project-manager"],"aioseo_notices":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/posts\/1425","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/users\/113"}],"replies":[{"embeddable":true,"href":"https:\/\/svapm.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1425"}],"version-history":[{"count":1,"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/posts\/1425\/revisions"}],"predecessor-version":[{"id":14136,"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/posts\/1425\/revisions\/14136"}],"wp:attachment":[{"href":"https:\/\/svapm.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1425"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/svapm.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1425"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/svapm.org\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1425"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}