{"id":142,"date":"2007-03-19T02:53:00","date_gmt":"2007-03-19T02:53:00","guid":{"rendered":"https:\/\/svapm.org\/?p=142"},"modified":"2019-08-07T14:39:33","modified_gmt":"2019-08-07T21:39:33","slug":"the-knowing-doing-gap","status":"publish","type":"post","link":"https:\/\/svapm.org\/?p=142","title":{"rendered":"The Knowing-Doing Gap"},"content":{"rendered":"<p><img decoding=\"async\" alt=\"bicycle.gif\" src=\"https:\/\/svapm.org\/wp-content\/uploads\/2007\/03\/bicycle.thumbnail.gif\" \/>If knowing &#8220;HOW&#8221; to do something were enough we&#8217;d all be rich and thin.  There&#8217;s always some reason why well-intentioned, educated, experienced professionals are doing the opposite of what they know makes sense.  Frequently it&#8217;s because they are really busy, and can&#8217;t possibly do what needs to be done until someone ELSE changes first, usually their boss, or someone in a different department.  &#8220;If only&#8221; someone or something else would change then THEY would be able to do what they need to do to accomplish the goals.  <!--more-->A whole  book on &#8220;The Knowing-Doing Gap&#8221; was written on this by two professors of Stanford University when they realized that their colleagues at the Stanford Business School didn&#8217;t follow the principles that they taught when they themselves were leading companies.  It happens in project teams, too.  If you want an example of the knowing-doing gap in projects, just consider that the top reason that teams fail is for lack of clear goals.  What could possibly be more important for a project manager than clarifying goals and communicating them to the team?<\/p>\n<p>Alas, common sense is NOT common practice.  <!--[if !supportLists]-->What is the source of the Knowing-Doing Gap?<\/p>\n<p>FAIL &#8211; The 4 legs on the stool causing the knowing-doing gap and preventing  people from crossing it are:<\/p>\n<ul>\n<li><a href=\"http:\/\/www.goal-setting-guide.com\/overcoming-fear-of-failure.html\">Fear of Failure<\/a> &#8211; If you&#8217;re not allowed to fail you must be careful what you start!<\/li>\n<li><a href=\"http:\/\/www.phmainstreet.com\/mba\/pride\/pm10.htm\">Aversion to Planning<\/a> &#8211; Studies have proven that, given a choice, people prefer not to plan. At the same time, we also know that planning dramatically improves results.<\/li>\n<li><a href=\"http:\/\/en.wikipedia.org\/wiki\/Getting_to_yes\">Instinct for Competition<\/a> &#8211; The win-lose frame is the first assumption for many people in any situation involving another person. Fear of losing, tied into #1, prevents people from even playing the game.<\/li>\n<li><a href=\"http:\/\/en.wikipedia.org\/wiki\/Learned_helplessness\">Learned Helplessness<\/a> &#8211; &#8220;It&#8217;s not my fault!&#8221;, and &#8220;They are doing it to me&#8221; thinking.  The research on this is absolutely shocking.<\/li>\n<\/ul>\n<p>The difference between someone occupying a project leadership position and a professional project leader is that the pros do what is required whether they feel like it or not, whether they think they have time or not &#8211; no excuses! Winston Churchill is one of my favorite leadership role models and he said &#8220;Sometimes doing your best is not enough.  Sometimes you must do what is required!&#8221;  Yeah, that&#8217;s right, Winston.<\/p>\n<p>Your thoughts?  I&#8217;ll write more about how to cross the knowing-doing gap later this week, but I&#8217;d love to hear your comments!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If knowing &#8220;HOW&#8221; to do something were enough we&#8217;d all be rich and thin. There&#8217;s always some reason why well-intentioned, [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"give_campaign_id":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[2,5],"tags":[105,107,1373,106,121,108],"class_list":["post-142","post","type-post","status-publish","format-standard","hentry","category-leadership","category-time-management","tag-empowerment","tag-fear-of-failure","tag-goals","tag-learned-helplessness","tag-time","tag-win-lose-thinking"],"aioseo_notices":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/posts\/142","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/svapm.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=142"}],"version-history":[{"count":1,"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/posts\/142\/revisions"}],"predecessor-version":[{"id":13691,"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/posts\/142\/revisions\/13691"}],"wp:attachment":[{"href":"https:\/\/svapm.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=142"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/svapm.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=142"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/svapm.org\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=142"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}