{"id":1348,"date":"2008-10-28T19:54:42","date_gmt":"2008-10-29T02:54:42","guid":{"rendered":"https:\/\/svapm.org\/2008\/10\/28\/buried-alive-in-a-project-graveyard\/"},"modified":"2019-08-07T14:33:27","modified_gmt":"2019-08-07T21:33:27","slug":"buried-alive-in-a-project-graveyard","status":"publish","type":"post","link":"https:\/\/svapm.org\/?p=1348","title":{"rendered":"Buried Alive in a Project Graveyard"},"content":{"rendered":"<blockquote>\n<p align=\"center\">Horror Story No. 3:<br \/>\n<strong>Buried Alive in a Project Graveyard<\/strong>\n<\/p>\n<p align=\"center\"><img loading=\"lazy\" decoding=\"async\" height=\"125\" alt=\"Halloween Graveyard\" src=\"https:\/\/svapm.org\/wp-content\/uploads\/2008\/10\/halloween-graveyard.jpg\" width=\"302\" \/><\/p>\n<p align=\"center\"><strong>What to do when the answer is 6 ft under: <\/strong><\/p>\n<\/blockquote>\n<p>After two years of problem solving with nothing to show for it, my Manager finally handed me a new project.\u00a0 &#8220;What I need is a breakthrough, and it&#8217;s your job to make it happen.&#8221;\u00a0<\/p>\n<p align=\"left\"><strong><img decoding=\"async\" alt=\"Zombie Nerd\" src=\"https:\/\/svapm.org\/wp-content\/uploads\/2008\/10\/zonbie-nerd.thumbnail.jpg\" align=\"left\" \/>The Horror: <\/strong>As I observed the team, it appeared like rigor mortis had settled in long ago.\u00a0 It was like a group of Zombies had arrived on the scene of our first meeting.\u00a0 Frankly, I was scared.<\/p>\n<p align=\"left\">\u00a0<\/p>\n<p><!--more-->Previous efforts had produced nothing more than what appeared to be an endless spider <img decoding=\"async\" alt=\"Spider Web\" src=\"https:\/\/svapm.org\/wp-content\/uploads\/2008\/10\/spiderweb2.thumbnail.gif\" align=\"left\" \/>web of questions which tended to further entangle the team.\u00a0 I had to find a way of cutting through:  a way of bringing the answers to life.<\/p>\n<p>I decided my first step was to start digging.\u00a0 So I assembled the team and asked each specialist to answer the following two questions: &#8220;What do you know?&#8221; and &#8220;What do you not know about the problem.&#8221;\u00a0 Six 2-hour meetings later, we were on our way to a breakthrough.<\/p>\n<p>As it turned out, the answer had been lurking within the group for quite some time, but no one was paying attention.\u00a0 One of our best and brightest PhD&#8217;s on the team had independently created a model of the whole thing.\u00a0 He had requested input, but the Zombie team was too deeply shrouded.\u00a0 They could not hear.\u00a0 They did not engage.\u00a0 So he did what any self-respecting engineer would do.\u00a0 He gave up on the team, made his own assumptions, and went deathly silent: <\/p>\n<p><strong>Scary Lessons: <\/strong>This happy ending resulted from using a classic model of human behavior called &#8220;The Johari Window.&#8221;\u00a0 By making information known that was previously hidden or unknown, this project manager helped the team to break through communication barriers and build upon previously buried and forgotten information.\u00a0 Once the assumptions and information was out in the open, the team could use it to pursue new approaches to the problem, and eventually develop a breakthrough solution.<\/p>\n<p>The Johari Window consists of four &#8220;panes,&#8221; each with a different level of visibility.\u00a0 The variables that define each pane, or quadrant, are <strong>awareness<\/strong> and <strong>who is aware.<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" height=\"171\" alt=\"test\" src=\"https:\/\/svapm.org\/wp-content\/uploads\/2008\/10\/johari-window.jpg\" width=\"253\" \/>\u00a0As we share our own &#8220;Hidden&#8221; information, we create a bigger &#8220;Open&#8221; quadrant for the team.\u00a0 And as more information becomes known to all, we effectively shrink the amount of information that was previously &#8220;Unknown&#8221; to the team, which can often lead to breakthrough innovation.<\/p>\n<p align=\"left\">So when you want to start digging around for the unknown, here are four somewhat spooky questions you can use:  if you dare!<\/p>\n<ol>\n<li>\n<div>What do we know that we know?<\/div>\n<\/li>\n<li>\n<div>What do we know that we don&#8217;t know?<\/div>\n<\/li>\n<li>\n<div>What don&#8217;t we know that we know?<\/div>\n<\/li>\n<li>What don&#8217;t we know that we don&#8217;t know?<\/li>\n<\/ol>\n<p>Doug Bedinger<\/p>\n<p><a href=\"http:\/\/www.consulting4results.com\/\">www.consulting4results.com<\/a><\/p>\n<p>&#8220;Helping individuals, project teams, and whole organizations work better together.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Horror Story No. 3: Buried Alive in a Project Graveyard What to do when the answer is 6 ft under: [&hellip;]<\/p>\n","protected":false},"author":104,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"give_campaign_id":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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