{"id":11292,"date":"2013-01-05T03:45:08","date_gmt":"2013-01-05T10:45:08","guid":{"rendered":"https:\/\/svapm.org\/?p=11292"},"modified":"2013-01-05T03:46:25","modified_gmt":"2013-01-05T10:46:25","slug":"the-power-of-positive-commets","status":"publish","type":"post","link":"https:\/\/svapm.org\/?p=11292","title":{"rendered":"The Power of Positive Comments"},"content":{"rendered":"
\"iStock_000018879751XSmall\"(This article is part of a series originally published in Japan by ALC Press English Journal, and is written in “Global English”.\u00a0CLICK\u00a0HERE<\/a>\u00a0to see the accompanying video, spoken in “Global English”.)<\/em><\/address>\n

QUESTION: \u00a0“I have trouble making positive comments to my subordinates. All of them are so lazy and slow, and don’t achieve the results we need, so I have to outsource all of our work! Obviously there is nothing in their work to be praised, so I don’t feel it’s necessary to say good things to them.\u00a0 And my boss has never said good things to me, so why should I praise others? What should I do?”<\/em><\/p>\n

ANSWER: \u00a0Lazy, slow subordinates? It doesn\u2019t sound like there is any reason to praise them. Let\u2019s start by analyzing possible causes.<\/p>\n

Motivation or Ability?<\/strong>\u00a0If people don\u2019t have the knowledge, skills, tools, and experience to perform their jobs then positive comments won\u2019t help. Encouraging a stone to swim won\u2019t change the fact that it can\u2019t swim. Using motivation to address ability problems merely frustrates the very person you intend to motivate.<\/p>\n

Either Way, You\u2019re Responsible.<\/strong>\u00a0Ability problems are best corrected by providing your people with skill-building opportunities, mentoring, coaching, and the tools required to do their jobs. And if their problems are due to\u00a0 motivation, as their direct manager you can also help them. Research by the respected Gallup organization indicates that the most significant factor in employee productivity is their relationship with their direct manager. So, either way, if you\u2019re the boss it\u2019s your responsibility.<\/p>\n

Intrinsic or Extrinsic Motivation?<\/strong>\u00a0Extrinsic motivation involves external rewards such as money or praise. More powerful is intrinsic motivation, self-motivation that comes from within a person. As a manager you can impact both. Daniel Pink\u2019s popular book \u201cDrive \u2013 The Surprising Truth About What Motivates Us\u201d discusses this in great detail from a scientific perspective, and found that employees become more intrinsically motivated when they have more control over how they do their work, and when they have the opportunity to improve in an area that matters to them, and when their work contributes to a meaningful purpose. This is what Pink calls \u201cAutonomy, Mastery and Purpose\u201d. Here are some practical ways you can motivate your people so they\u2019ll be worthy of your praise.<\/p>\n

Autonomy.<\/strong>\u00a0Focus on the end results you want from your people, and then give them as much control as they can handle over how to achieve these results.<\/p>\n

Mastery.<\/strong>\u00a0Make sure your people have opportunities to improve their performance. If someone is in the wrong job, help them transfer to a position that\u2019s a better match to their skills and interests.<\/p>\n

Purpose.<\/strong>\u00a0Connect your team\u2019s work to the larger purpose of your organization. Imagine a cocoa bean farmer who\u2019s never tasted chocolate! Make sure your people get to experience the end result of their work so they understand their impact.<\/p>\n

Use Effective Extrinsic Motivation.\u00a0<\/strong>Cash rewards are among the least effective ways to motivate people. Far more motivating are:<\/p>\n

    \n
  • Personally congratulate people when they do a good job.<\/li>\n
  • Give a handwritten note of thanks when someone does something well.<\/li>\n
  • Publicly thank people for good performance.<\/li>\n
  • Hold team social events to celebrate successes.<\/li>\n<\/ul>\n

    Stop De-motivating Them!<\/strong>\u00a0Remove common barriers to motivation, including unclear goals, unclear communication, and unclear priorities. Share the \u201cbig picture\u201d with your team. Knowing what\u2019s happening at work is more motivating than cash!<\/p>\n

    Practice Your Attitude of Gratitude Daily.<\/strong>\u00a0Please don\u2019t withhold positive comments from people who deserve them simply because your boss never said good things to you. That\u2019s equivalent to a parent abusing their children because they were abused as a child. Find reasons to make sincere positive comments to others at least three times per day. You\u2019ll be pleasantly surprised at the changes this simple practice will create in your work environment!<\/p>\n","protected":false},"excerpt":{"rendered":"

    (This article is part of a series originally published in Japan by ALC Press English Journal, and is written in […]<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"give_campaign_id":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[6,848,1195],"tags":[30,1199,1198,1196,1197,31,29],"class_list":["post-11292","post","type-post","status-publish","format-standard","hentry","category-communications","category-1-1-leadership","category-recognition-and-appreciation","tag-appreciation","tag-autonomy","tag-extrinsic","tag-gratitude","tag-intrinsic","tag-motivation","tag-recognition"],"aioseo_notices":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/posts\/11292","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/svapm.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11292"}],"version-history":[{"count":11,"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/posts\/11292\/revisions"}],"predecessor-version":[{"id":11353,"href":"https:\/\/svapm.org\/index.php?rest_route=\/wp\/v2\/posts\/11292\/revisions\/11353"}],"wp:attachment":[{"href":"https:\/\/svapm.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11292"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/svapm.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=11292"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/svapm.org\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=11292"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}