{"id":1011,"date":"2008-05-15T16:38:03","date_gmt":"2008-05-15T16:38:03","guid":{"rendered":"https:\/\/svapm.org\/2008\/05\/15\/can-you-hear-me\/"},"modified":"2019-08-07T14:35:08","modified_gmt":"2019-08-07T21:35:08","slug":"can-you-hear-me","status":"publish","type":"post","link":"https:\/\/svapm.org\/?p=1011","title":{"rendered":"Can You Hear Me?"},"content":{"rendered":"<p><img decoding=\"async\" height=\"90\" alt=\"Shout \" src=\"https:\/\/svapm.org\/wp-content\/uploads\/2008\/05\/shout_logo_thumbnail.jpg\" \/>Who says the PMO is only responsible for communicating project status reports or headlines when projects are in trouble?\u00a0 Did you ever consider the opportunities for an Enterprise Project Management Office (EPMO) who coordinates and communicates business plan information across your organization? \u00a0\u00a0How about informing staff on ALL business plan activities, so everyone has a solid understanding of what is important and how each staff member supports business plan success?<!--more-->For mature EPMO&#8217;s, there is the constant challenge of representing ongoing value to the organization.\u00a0 In other words, once you successfully introduce project management to the enterprise and things are humming along, what next?\u00a0 How about partnering with other departments to identify new opportunities as you successfully support tactical execution of the business plan: After all, this is <em>the<\/em> primary mission of all successful EPMOs. \u00a0\u00a0The EPMO can drive a large part of the communication associated with the development, launch, and monitoring of business plan activities, mostly because they sit in the air-traffic controllers seat &#8212; they see and hear it all: if positioned in the right place within an organization, that is.\u00a0 One way to promote communication is to introduce manager tool kits, designed to provide key messages managers can use when communicating business plan information to staff.\u00a0<\/p>\n<p>A manager tool kit provides functional managers with talking points; it may include a scripted PowerPoint presentation, and tips for customizing content and delivery to staff.\u00a0 A Q&amp; A tool that assists managers with typical anticipated questions is a helpful tool in any kit.\u00a0 The purpose of a manager tool kit is to provide management with important information that can be delivered across the organization is a consistent fashion, irrespective of who delivers it.\u00a0 It ensures key business units will hear the same information, regardless of where they sit in the organization.\u00a0 It should be written in a way that strengthens key messages, reinforcing what is important for the organization&#8217;s future success and why certain work efforts are considered priorities, i.e. the project portfolio.<\/p>\n<p>Be creative when working with your internal business partners.\u00a0 Work with your communications department to include business plan updates (including project milestones) in company newsletters.\u00a0 Don&#8217;t have a newsletter?\u00a0 Start one.\u00a0 Try periodic updates through poster campaigns: what easier way to keep staff informed of important business plan\/portfolio activities?\u00a0 Does your Human Resources Department orient new staff when they join the company?\u00a0 How about a few minutes of airtime during new employee orientation programs to introduce the role of the EPMO and to inform folks of the priority projects?<\/p>\n<p>Today, it is easier than ever to offer information through multiple channels.\u00a0 Recognize that everyone processes information differently.\u00a0 When you understand audience differences, you can create a series of message that contain different levels of information and deliver it through a variety of channels.\u00a0 The options are endless: understand what your organization needs, how staff best respond to receiving information, and then create a communications plan that supports business plan activities throughout the year.\u00a0 Who says the EPMO doesn&#8217;t add value?<\/p>\n<p>Lisa DiTullio<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Who says the PMO is only responsible for communicating project status reports or headlines when projects are in trouble?\u00a0 Did [&hellip;]<\/p>\n","protected":false},"author":259,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"give_campaign_id":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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